{"id":15993,"date":"2026-01-05T12:02:22","date_gmt":"2026-01-05T12:02:22","guid":{"rendered":"https:\/\/www.europesstore.com\/?page_id=15993"},"modified":"2026-01-05T12:02:24","modified_gmt":"2026-01-05T12:02:24","slug":"iade-degisim-politikasi","status":"publish","type":"page","link":"https:\/\/www.europesstore.com\/en\/iade-degisim-politikasi\/","title":{"rendered":"\u0130ade De\u011fi\u015fim Politikas\u0131"},"content":{"rendered":"<h3 class=\"wp-block-heading\">1) Ama\u00e7 ve Kapsam<\/h3>\n\n\n\n<p>Bu politika, [EUROPESSTORE \/ \u015eirket \u00dcnvan\u0131] \u00fczerinden sat\u0131n al\u0131nan \u00fcr\u00fcnlerde iade ve de\u011fi\u015fim s\u00fcre\u00e7lerini, ko\u015fullar\u0131n\u0131 ve taraflar\u0131n haklar\u0131n\u0131 a\u00e7\u0131klamak amac\u0131yla haz\u0131rlanm\u0131\u015ft\u0131r.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2) \u0130ade S\u00fcresi (Cayma Hakk\u0131)<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>M\u00fc\u015fterilerimiz, teslim tarihinden itibaren <strong>14 g\u00fcn<\/strong> i\u00e7inde herhangi bir gerek\u00e7e g\u00f6stermeksizin iade (cayma) hakk\u0131na sahiptir.<\/li>\n\n\n\n<li>Cayma hakk\u0131 talebinizi <strong>[E-posta]<\/strong> adresine \u201c\u0130ade Talebi\u201d konusu ile veya hesab\u0131n\u0131zdaki \u201cSipari\u015flerim\u201d alan\u0131 \u00fczerinden iletebilirsiniz (varsa).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3) De\u011fi\u015fim S\u00fcresi<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>De\u011fi\u015fim talepleri, teslim tarihinden itibaren <strong>[X g\u00fcn]<\/strong> i\u00e7erisinde yap\u0131labilir.<\/li>\n\n\n\n<li>De\u011fi\u015fim; stok durumuna g\u00f6re ayn\u0131 \u00fcr\u00fcn\u00fcn farkl\u0131 bedeni\/renk varyasyonu veya farkl\u0131 bir \u00fcr\u00fcn ile ger\u00e7ekle\u015ftirilebilir.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4) \u0130ade\/De\u011fi\u015fim \u015eartlar\u0131<\/h3>\n\n\n\n<p>\u0130ade veya de\u011fi\u015fim yap\u0131labilmesi i\u00e7in:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00dcr\u00fcn\u00fcn <strong>kullan\u0131lmam\u0131\u015f<\/strong>, zarar g\u00f6rmemi\u015f, tekrar sat\u0131labilir durumda olmas\u0131,<\/li>\n\n\n\n<li>\u00dcr\u00fcnle birlikte g\u00f6nderilen <strong>aksesuar\/hediye\/ek par\u00e7a<\/strong> varsa eksiksiz olmas\u0131,<\/li>\n\n\n\n<li>\u00dcr\u00fcn\u00fcn m\u00fcmk\u00fcnse <strong>orijinal ambalaj\u0131<\/strong> ile g\u00f6nderilmesi,<\/li>\n\n\n\n<li><strong>Fatura\/irsaliye<\/strong> (varsa) kopyas\u0131n\u0131n pakete eklenmesi gerekir.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5) \u0130ade\/De\u011fi\u015fim Kapsam\u0131 D\u0131\u015f\u0131ndaki \u00dcr\u00fcnler<\/h3>\n\n\n\n<p>A\u015fa\u011f\u0131daki durumlarda iade\/de\u011fi\u015fim kabul edilmez:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Ambalaj\u0131, band\u0131, m\u00fchr\u00fc, koruyucu unsuru a\u00e7\u0131lm\u0131\u015f<\/strong> ve sa\u011fl\u0131k\/hijyen a\u00e7\u0131s\u0131ndan iadesi uygun olmayan \u00fcr\u00fcnler,<\/li>\n\n\n\n<li>Kullan\u0131lm\u0131\u015f, y\u0131kanm\u0131\u015f, parf\u00fcm\/kimyasal kokusu sinmi\u015f, etiketi kopar\u0131lm\u0131\u015f, hasar g\u00f6rm\u00fc\u015f \u00fcr\u00fcnler,<\/li>\n\n\n\n<li>Ki\u015fiye \u00f6zel \u00fcretilen veya ki\u015fisel talebe g\u00f6re haz\u0131rlanan \u00fcr\u00fcnler,<\/li>\n\n\n\n<li>Teslimden sonra ba\u015fka \u00fcr\u00fcnlerle kar\u0131\u015fan ve ayr\u0131\u015ft\u0131r\u0131lmas\u0131 m\u00fcmk\u00fcn olmayan \u00fcr\u00fcnler.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Not: Parf\u00fcm\/kozmetik \u00fcr\u00fcnlerinde koruyucu unsur a\u00e7\u0131lm\u0131\u015fsa iade\/de\u011fi\u015fim s\u0131n\u0131rlamas\u0131 uygulanabilir. [\u00dcr\u00fcn grubunuza g\u00f6re netle\u015ftirin.]<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\">6) Kusurlu \/ Hatal\u0131 \/ Eksik \u00dcr\u00fcn<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00dcr\u00fcn kusurlu\/eksik\/hasarl\u0131 geldiyse, teslimat tarihinden itibaren <strong>en k\u0131sa s\u00fcrede<\/strong> bize bildirim yapman\u0131z\u0131 rica ederiz.<\/li>\n\n\n\n<li>\u00dcr\u00fcn kaynakl\u0131 hata veya yanl\u0131\u015f \u00fcr\u00fcn g\u00f6nderimi gibi durumlarda kargo masraf\u0131 <strong>[SATICI]<\/strong> taraf\u0131ndan kar\u015f\u0131lan\u0131r ve \u00fcr\u00fcn <strong>de\u011fi\u015fim\/\u00fccret iadesi<\/strong> ile sonu\u00e7land\u0131r\u0131l\u0131r.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">7) \u0130ade Kargo \u00dccreti<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cayma hakk\u0131 kapsam\u0131nda iade kargo \u00fccreti: <strong>[ALICI \/ SATICI]<\/strong> taraf\u0131ndan kar\u015f\u0131lan\u0131r.<\/li>\n\n\n\n<li>Anla\u015fmal\u0131 kargo firmam\u0131z: <strong>[Kargo Firmas\u0131]<\/strong><br>(Anla\u015fmal\u0131 kargo ile g\u00f6nderim \u015fart\u0131 varsa burada belirtin.)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">8) \u0130ade Adresi<\/h3>\n\n\n\n<p>\u0130ade\/De\u011fi\u015fim g\u00f6nderim adresi:<br><strong>[\u0130ade Adresi \u2013 Ad Soyad\/\u015eirket, A\u00e7\u0131k Adres, \u0130l\/\u0130l\u00e7e, Posta Kodu]<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">9) \u0130ade S\u00fcrecinin \u0130\u015fleyi\u015fi<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u0130ade\/de\u011fi\u015fim talebinizi iletin.<\/li>\n\n\n\n<li>Size iletilecek onay ve y\u00f6nlendirme sonras\u0131 \u00fcr\u00fcn\u00fc belirtilen adrese g\u00f6nderin.<\/li>\n\n\n\n<li>\u00dcr\u00fcn taraf\u0131m\u0131za ula\u015ft\u0131ktan sonra kontrol edilir.<\/li>\n\n\n\n<li>\u015eartlara uygunsa iade\/de\u011fi\u015fim i\u015flemi tamamlan\u0131r.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">10) \u00dccret \u0130adesi<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0130ade onayland\u0131ktan sonra, \u00fcr\u00fcn bedeli <strong>[X i\u015f g\u00fcn\u00fc]<\/strong> i\u00e7erisinde \u00f6deme y\u00f6ntemine ba\u011fl\u0131 olarak iade edilir.<\/li>\n\n\n\n<li>Banka\/\u00f6deme kurulu\u015fu kaynakl\u0131 gecikmeler ya\u015fanabilir; bu gecikmeler \u015eirketimizin kontrol\u00fc d\u0131\u015f\u0131ndad\u0131r.<\/li>\n\n\n\n<li>Kargo\/kap\u0131da \u00f6deme gibi ek hizmet bedelleri iade ko\u015fullar\u0131na g\u00f6re <strong>[iade edilir \/ edilmez]<\/strong> (politikan\u0131za g\u00f6re yaz\u0131n).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">11) De\u011fi\u015fim \u0130\u015flemi<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>De\u011fi\u015fim talebiniz onayland\u0131ktan sonra yeni \u00fcr\u00fcn, stok durumuna g\u00f6re <strong>[X i\u015f g\u00fcn\u00fc]<\/strong> i\u00e7inde kargoya verilir.<\/li>\n\n\n\n<li>Fiyat fark\u0131 olu\u015fursa m\u00fc\u015fteriye bilgi verilir; fark <strong>[tahsil edilir \/ iade edilir]<\/strong>.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">12) \u0130leti\u015fim<\/h3>\n\n\n\n<p>\u0130ade ve de\u011fi\u015fim talepleriniz i\u00e7in:<br>E-posta: <strong>[E-posta]<\/strong><br>Telefon\/WhatsApp: <strong>[Telefon]<\/strong><br>\u00c7al\u0131\u015fma Saatleri: <strong>[G\u00fcn\/Saat]<\/strong><\/p>\n\n\n\n<p><strong>Y\u00fcr\u00fcrl\u00fck Tarihi:<\/strong> [GG\/AA\/YYYY]<\/p>","protected":false},"excerpt":{"rendered":"<p>1) Ama\u00e7 ve Kapsam Bu politika, [EUROPESSTORE \/ \u015eirket \u00dcnvan\u0131] \u00fczerinden sat\u0131n al\u0131nan \u00fcr\u00fcnlerde iade ve de\u011fi\u015fim s\u00fcre\u00e7lerini, ko\u015fullar\u0131n\u0131 ve taraflar\u0131n haklar\u0131n\u0131 a\u00e7\u0131klamak amac\u0131yla haz\u0131rlanm\u0131\u015ft\u0131r. 2) \u0130ade S\u00fcresi (Cayma Hakk\u0131) 3) De\u011fi\u015fim S\u00fcresi 4) \u0130ade\/De\u011fi\u015fim \u015eartlar\u0131 \u0130ade veya de\u011fi\u015fim yap\u0131labilmesi i\u00e7in: 5) \u0130ade\/De\u011fi\u015fim Kapsam\u0131 D\u0131\u015f\u0131ndaki \u00dcr\u00fcnler A\u015fa\u011f\u0131daki durumlarda iade\/de\u011fi\u015fim kabul edilmez: Not: Parf\u00fcm\/kozmetik \u00fcr\u00fcnlerinde koruyucu [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15993","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.europesstore.com\/en\/wp-json\/wp\/v2\/pages\/15993","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesstore.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.europesstore.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesstore.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesstore.com\/en\/wp-json\/wp\/v2\/comments?post=15993"}],"version-history":[{"count":1,"href":"https:\/\/www.europesstore.com\/en\/wp-json\/wp\/v2\/pages\/15993\/revisions"}],"predecessor-version":[{"id":15994,"href":"https:\/\/www.europesstore.com\/en\/wp-json\/wp\/v2\/pages\/15993\/revisions\/15994"}],"wp:attachment":[{"href":"https:\/\/www.europesstore.com\/en\/wp-json\/wp\/v2\/media?parent=15993"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}